Software for Support Coordination Agencies.
Plans, monitoring visits, MH and SCS checklists, SCPA tracking, billing, and EVV — the whole rhythm of a busy SC agency in one place.
SC agencies live across half a dozen systems they shouldn't have to.
A typical Support Coordination agency runs on a state portal, a spreadsheet for SCPA tracking, an email folder for MT uploads, a separate billing system, and a paper logbook for monitoring visits. Things fall through the cracks because they have to.
CozziTech consolidates the workflow. Consumer records, MT visits, MH/SCS checklists, SCPA tracking, billing, and EVV — all on one platform, with role-based access so the right team sees the right thing.
- Consumer records with DDD ID, plan dates, Medicaid end date, history
- Monthly MT visit tracking with upload-vs-visit color coding
- Annual MH Checklist (by SC) and SCS Checklist (by Supervisor)
- SCPA tracking — scoped to billing only
- Internal EVV with maps, path, signatures
- Fine-grained roles for SC, supervisor, QA, billing, and admin
Two products, one ecosystem.
ctAgency Suite™
Next-generation platform with dashboards, document management, integrated billing, federal EVV compliance, and HHAeXchange aggregator support. Available today.
Explore the Suite → End of lifePNB
The original SC platform, now being retired. PNB agencies are migrating to ctAgency Suite™ with full, hands-on support.
Tour PNB →The workflows SC teams search for.
DDD support coordination software
NJ-deep, multi-state ready.
SCPA prior authorization
Shared queue, statuses, dashboards.
SC case management
The day-to-day workflow.
AI for support coordination
Smart summarization & flagging.
Multi-state agency software
Single platform across states.
State survey readiness
Audit-ready every day.
Ready to see it in action?
Book a 30-minute walkthrough and we'll tailor it to how your team works.